Privacy policy

Last updated 2026-10-04.

What we collect

• Order details: your name, email, the DA number, council, and site address you submit at checkout.
• DA documents: the development application documents you upload so we can run the cited check.
• We do not collect card details on this site. Payment is processed by our payment provider when it is connected.

How we use it

• To confirm the DA is still on exhibition, check coverage, and produce your report.
• To contact you about your order, the verdict, and any refund.
• We never sell your data. DA documents are used only to produce your report and are never published.

Retention

Order records are kept for the minimum period needed to fulfil your order and handle refunds. Uploaded DA documents are deleted 90 days after your report is delivered, unless you ask for earlier deletion.

Your rights

Under the Privacy Act 1988 (Cth), you may access and correct the personal information we hold about you, and complain about how we handle it. Contact: support@meritcheck.invalid.

Contact

Privacy questions: support@meritcheck.invalid.